Will support both Creve Coeur and Des Peres dermatology practice locations!

As a full-time, on-site Patient Service Representative - you will be responsible for providing superior patient experience / customer service, in addition to processing prior authorizations; scheduling patient appointments and completing on-demand eligibility checking; verifying appointment information; registering and creating records for new patients; assisting patient in completion of necessary forms and consents; obtaining and verifying current insurance information or other financial information; requesting and recording all co-payments, co-insurance, self-pay, product sales, previous balances and monies received in the office; updating patient demographic data in practice management system; scheduling and re-scheduling return appointments according to scheduling guidelines; and, other daily admin duties.

Requires 2+ years customer service experience. Preference will be given to candidates with 2+ years’ experience in a medical office or other healthcare setting AND Familiarity of third-party payer systems: Medicare, Medicaid, and commercial insurance.

You are a well-rounded customer service professional with extensive admin office experience, who is a detailed-oriented, proactive, initiative-taking individual with a passion for healthcare. You have at least two years of experience in a medical office or other healthcare setting; familiarity of third-party payer systems: Medicare, Medicaid, and commercial; excellent written and verbal communication skills; working knowledge of computer applications: word processing, medical office management and spreadsheet; ability to accurately record and transmit detailed information.

VitalSkin Dermatology - WE are a growing dermatology company with several locations. We offer our employees merit based competitive pay, on-the-job introductory level training, and direct hands-on experience with patients. Our benefits include healthcare (medical, dental, and vision), 401K retirement, voluntary insurance, as well as paid time off (holidays, sick time, and vacation). At VitalSkin Dermatology, we believe in having fun, being a team, being resilient, being accountable, being courageous, and being entrepreneurial.