Supports both our Broadway (downtown Louisville) and Norton Commons dermatology practice locations! Full-time, on-site role. Hourly compensation range - $16.00 to $19.00 - depending on experience.

As a Patient Service Representative - with superior patient care experience - you will be responsible for checking in and checking out patients, answering phones. You will be processing prior authorizations, scheduling patient appointments, completing on-demand eligibility checking, verifying appointment information, registering and creating records for new patients, assisting patient in completion of necessary forms and consents, obtaining and verifying current insurance information (or other financial information), requesting and recording all co-payments, co-insurance, self-pay, product sales, previous balances and monies received in the office, updating patient demographic data in practice management system, scheduling and re-scheduling return appointments according to scheduling guidelines, and, other daily admin duties.

Required! At least 2 years of customer service and medical front office admin experience, along with familiarity of third-party payer systems: Medicare, Medicaid, and commercial insurance. As a well-rounded customer service professional with at least two years of medical (admin) office or other healthcare setting experience, you are a detailed-oriented, proactive, initiative-taking individual with a passion for healthcare. You are familiar with third-party payer systems: Medicare, Medicaid, and commercial insurance. You have excellent written and verbal communication skills, working knowledge of computer applications (MS Office), and able to accurately record and transmit detailed information.

VitalSkin Dermatology - WE are a growing dermatology company with several locations. We offer our employees merit based competitive pay, on-the-job training, and direct hands-on experience with patients. Our benefits include healthcare (medical, dental, and vision), 401K retirement, voluntary insurance, as well as paid time off (holidays, sick time, and vacation).